Abstract
Job performance is an important aspect of employees which ensures the efficiency and effectiveness of an organization. Job performance is influenced by job stress, while job stress affects job motivation. Hence, this paper is intended to identify the relationship between these three variables among Royal Malaysia Police (PDRM) officers at the Federal Territory Police Headquarters. This is a quantitative study for which data has been collected from 341 police officers through a survey. Data was analyzed statistically using PLS-SEM. Findings showed that there was a significant, negative relationship between job performance and job stress; and between job stress and job motivation.
Highlights
1.1 Research BackgroundStudies on job performance have been extensively conducted before (Noermijati & Primasari, 2015; Vijayan, 2017; Jamal, 2016)
There had been incidences of suicide, murder and mental health problems among police officers with reported job stress. This could be due to the fact that job stress is a complex problem involving workload, job security and work environment (Yozgat et al, 2013)
Regard, policing is a profession full of stress and the failure to deal with the pressure may adversely affect the job performance of police officers (Prysmakova & Vandenabeele, 2020)
Summary
Studies on job performance have been extensively conducted before (Noermijati & Primasari, 2015; Vijayan, 2017; Jamal, 2016). Employees’ job performance is greatly affected by their job stress level. This is because job stress has a direct impact on the quality of job performed by an employee. Job stress may reduce employee motivation (Wani, 2013) This could be detrimental as only employees with high level of motivation show good performance in their workplace. Motivation has a significant impact on job performance because it serves as an important driving force for a person to perform a task (Noermijati & Primasari, 2015). It is essential that employers provide appropriate motivation for their employees in order for them to show good job performance and ensure the success of the organization
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