Job Satisfaction and Performance of Police Officers in Penang

Abstract

The purpose of this research was to examine if job satisfaction predicts job performance among police officers in Malaysia. Data was collected from 262 police officers who are currently working in the Royal Malaysia Police (RMP) located in Georgrtwon, Pulau Pinang, Malaysia. Participation in the research was voluntary. The results indicate that job satisfaction is positively correlated with performance. Supervision, co-workers, and work have a significantly positive impact on job performance, while the effect on pay and promotion is not significant. The findings of this study provide some insight to extend research in organizational behavior among police officers in North Earth Police Department, Pulau Pinang. In addition, studying the relationship between job satisfaction and job performance has synergistic and complementary effects on each of employee attitudes that exceed the individual effects. Intervention to improve the police officers’ job satisfaction should be kept developed in the future, especially to enhance the better performance in RMP. Implications, limitation, and suggestion for further research and practitioners are discussed in this study.