Abstract

This research aimed to investigate the affect which appeared on Employees at PT. Bali Towerindo Sentra Tbk relates to the high of turnover intention which caused by work stress, job satisfaction and organizational commitment. This research was included in type of causality research with quantitative research methods. Those population here was employees at PT. Bali Towerindo Sentra Tbk, which amounted to 395 people. Meanwhile, the sample consisted of 202 respondents (Slovin, 5% error tolerance). Data analysis method that used was multiple linear regression analysis to examine all the research hypothesis. The outcomes earned from this research was illustrated that work stress, job satisfaction and organizational commitment had a positive and significant impact on turnover intention. Work stress, job satisfaction and organizational commitment were also had simultaneously impact towards the turnover intention.

Highlights

  • Bali Towerindo Sentra Tbk relates to the high of turnover intention which caused by work stress, job satisfaction and organizational commitment

  • The outcomes earned from this research was illustrated that work stress, job satisfaction and organizational commitment had a positive and significant impact on turnover intention

  • Job satisfaction and organizational commitment were had simultaneously impact towards the turnover intention

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Summary

Introduction

The telecommunications industry in Indonesia is one of the largest industries which plays an important role in the development of economic, it is classified as an prospective business field which always promises with a great returns for investors and has a high level of competition compared to other industries. This caused by an increasing in use of smartphones in Indonesia which has become part of the people's lifestyle. PT Bali Towerindo Sentra Tbk is greatly dependent on its existing human resources because those human sources plays an active and dominant role in every organizational activity. PT Bali Towerindo Sentra Tbk always strives to achieve the desired target or goal, one of way by reducing the employee turnover rates.

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