Abstract
This research aims to uncovered and evaluated those issues which related to the influences that appeared from transformational leadership and organizational commitment towards turnover intention through job satisfaction as a mediator at Operational Directorate employees of PT XYZ. The design which currently used in this research was causality analysis to revealed the connection between each variables. The population in this research was all the employees from Operational Directorate of PT. XYZ which amounted to 1084 employees. The sampling method was performed by simple random sampling with a total of 233 respondents. The data analysis method used SEM-PLS with the results showed that transformational leadership and organizational commitment had a positive and significant impact on job satisfaction. Transformational leadership has no affect towards turnover intention, but the organizational commitment and job satisfaction had a positive and significant impact on turnover intention. The transformational leadership and organizational commitment had a simultaneous impact towards job satisfaction. And the Transformational leadership, organizational commitment and job satisfaction had simultaneous impact towards turnover intention. Job satisfaction has fully mediates the affect which appears from transformational leadership and organizational commitment towards turnover intention.
Highlights
Maintaining the employee health is one of the benefits that company provides to the employees
This research aims to uncovered and evaluated those issues which related to the influences that appeared from transformational leadership and organizational commitment towards turnover intention through job satisfaction as a mediator at Operational Directorate employees of PT XYZ
The data analysis method used SEM-PLS with the results showed that transformational leadership and organizational commitment had a positive and significant impact on job satisfaction
Summary
Maintaining the employee health is one of the benefits that company provides to the employees. Health maintenance management could be accomplished by the company directly or indirectly. If the company does not manage it directly usually the company would leaves it to other parties such as health insurance or a third party administrator (TPA). PT XYZ is a TPA company which combines the elements of technology and human resources in one of healthy claims management services, surely the human resources played. Available Online: https://dinastipub.org/DIJEMSS an important role in analyzing medical expense reimbursement proposals which made by patients or health service providers. The analysis process start from verification and approval of the health reimbursement application which has costs were accomplished by HR who is work under the Operations Directorate. The operational directorate of PT XYZ is an directorate which has the most number of employees with the highest frequent turnover
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