The Role of Organizational Commitment in Mediating those influence of Work Stress and Work Environment towards Turnover Intention

Abstract

The high level of turnover intention at Permata Keluarga Lippo Cikarang Hospital in the last 3 years has made the hospital management need to deal with it immediately. This research intended to find out and analyze those influence which came from work stress and work environment over turnover intention through organization commitment as a mediate variable. This research was designed by quantitative research with an explanatory to causality. Population and sample were all nurses on outpatient polyclinic at Permata Keluarga Hospital Lippo Cikarang which total numbered of 110 people. Data analysis method that used in this research was multiple linear regression analysis through path analysis to examine those influence between the research variables. The results and findings from this research was indicated that: 1) There had negative and significant influence from work stress to organization commitment; 2) There had positive and significant impact between work environment to organization commitment; 3) There had positive and significant impact from work stress over turnover intention; 4) There had negative and significant affects between work environment against turnover intention; 5) There had negative and significant influence over turnover intention from work commitment ; and 6) Organizational commitment could mediated those impact from work stress to turnover intention, but it failed to mediated those impact from work environment towaeds turnover intention