The Potential of Designing a Digital Payment Framework for Philippine HEIs

Abstract

Cashless payment in educational environment among developed countries have been one of the norms to improving payment services. The main objective of the study was to explore the potential adoption and acceptance of a designed digital payment framework for Higher Educational Institutions in the Philippines to improve the payment services, utilize the use of student ID and solve behavioural issues of students in settling their school fees by converting student ID into Smart ID. A combination of qualitative and quantitative method was applied to present the data and findings. A pre-tested questionnaire was used for data collection and 288 participants among enrolled students were drawn using snowball purposive sampling. Results revealed that 9% among 6596 total enrolled students had remaining balance at the end of the semester. Whereas 66% scholars admitted to having failed in paying their fees on time due to some priorities (WM=3.24). Moreover, 75% among parents working abroad preferred the use of smart card for payment to ensure that money is consumed to tuition fee payment as to where it is intended. Further, USCTAM was used to measure the adoption and acceptability level which has resulted to 91.5% positive perception to using smartID in a university setting.