Abstract
The aim of this small-scale research is to explore the hidden world of the workplace trainer. Four trainers from a training institute in Qatar were interviewed and asked about their opinions of the employee as a learner, the trainer’s work, and the role of quality compliance in the training process. After transcribing and analysing the semi- structured interviews, several themes concerning the employee as a learner emerged such as the employees’ motivation and the effects of the workplace environment on learning. The findings also showed the trainers’ need for an adequate professional development plan and a reconsideration of their power inside the classroom. Regarding the quality compliance, there were various insights and suggestions for improvement. The results of this study are important to any workplace trainers, human development, and quality compliance employees or anyone interested in knowing more about the world of adult learning.
Highlights
There has been a great emphasis on workplace learning
Similar to the previous study, the findings showed that the Technical and further education (TAFE) practitioners working in private companies suffered from the quality audit demands “ awful administrative nightmare”
The findings showed the need for professional development plans for the TAFE staff
Summary
Globalization, the constant change in technology, the fierce competitions between companies, and the employees’ skills gap are among the reasons for this interest. 25): “in order to survive in the global economy, businesses need to invest in advanced technology, modern machinery, and human capital to keep up with the changes in this volatile environment.”. One way of investing in human capital is to provide constant and appropriate training in the workplace. According to Candy and Matthews 12) researching workplace learning is a complex process as it can be studied from different fields, different perspectives, different contexts and with the use of various methods: Coming from a range of fields of study (adult education, higher education, cultural anthropology, organizational theory, innovation studies, industrial economics, management studies, vocational education, etc.), a variety of theoretical perspectives (behaviourism, interpretivism and critical theory), different points of view (the manager, the learner/worker, the development practitioner). According to Candy and Matthews (1998, p. 12) researching workplace learning is a complex process as it can be studied from different fields, different perspectives, different contexts and with the use of various methods: Coming from a range of fields of study (adult education, higher education, cultural anthropology, organizational theory, innovation studies, industrial economics, management studies, vocational education, etc.), a variety of theoretical perspectives (behaviourism, interpretivism and critical theory), different points of view (the manager, the learner/worker, the development practitioner). (See Matthews, 1999; Smith, 2003; Vaughan, 2008; Tynjälä, 2008)
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