Abstract

This chapter proposes a rational-pluralistic model for decision making in organizations. The authors developed this model as a potential solution to the negative moral implications (such as alienation from the workplace) that the formal rational decision making model has on organization employees. The negative moral implications are due to the fact that the formal rational model is monistic, limited by the considerations of the organization's utility, and neglects moral values and non-utility values that are related to the employee. The rational-pluralistic model is based on a revision of the concept of rationality and rational action. The basic assumption of this model is that there is a range of values other than the utility value that are involved in rational decision making. The more extended definition of rationality makes it possible to avoid a situation in which employees are only the means for organization goals, rather than ends in themselves.

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