‘The Mind is not Limited by the Skin’: The Expert Piano Technician’s Experience of Working on Pianos of Professional Concert Performers

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Abstract This study explores the experience of concert piano technicians who work on pianos played by the top tier of concert pianists in the world. They identify as craftspeople with a strong sense of vocation, who are autonomous, skilled, yet connected. They consider their pianos to be alive, with their own personalities and agency, needing to be tamed, loved, and negotiated with. The connection between their human fingers and the body of the piano is experienced as one of sensation and vibration rather than conscious thought, leading to ‘flow’. Findings are contextualized through qualitative psychology, Actor Network, and Material Engagement Theory.