Abstract

Arising from economic globalisation, B2B e-commerce, which includes dynamic supply chain, business technology, and virtual organization, has grown considerably in the past few years. B2B E-Commerce is defined as commerce between businesses [1]. In order to stay competitive and to tap potential markets, it is necessary to enable consumers to customise their ever-changing demands. While most of the literature about software agents describes the use of agents to assist end users in B2C e-commerce, we propose the introduction of autonomous agents that can provide personalised information, undertake automated negotiations, and perform planning and scheduling functions [2,3,4] to support B2B e-commerce.

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