Abstract
Problem statement: This study aimed to examine the impacts of employee's rewards and employee's motivation on employee's job satisfactio n between public and private water utility organization in Malaysia. Approach: A total of 689 employees from both sectors partici pated. While hierarchical regression analysis was conducted to t est the relationship between employee's rewards, employee's motivation and employee's job satisfacti on, gap analysis was utilized to determine the significant differences on the levels of employee's rewards, employee's motivation and employee's job satisfaction between both sectors. Results: The result revealed that (1) employee's reward was positively related to motivation; and (2) both empl oyee's rewards and employee's motivation were found to had positive significant influences on emp loyees' job satisfaction. The t-test result reveale d that employees in public water utility organization scored significantly higher on the levels of employee's rewards, motivation and job satisfaction . Conclusion: The interesting findings showed that there are other factors than rewards and motivation involved in job satisfaction. However, motivation seems to give more impact to job satisfaction as co mpared to rewards for both organizations.
Highlights
Organization performance is the pillar of success.High productivity and organizational performance could not be realized without the employee’s support and contribution
This study aims to compare the impact of employee’s rewards and motivation on job satisfaction water utility industry in Malaysia
Productivity of employees is derived from motivation stimulated by rewards offered by organizations to meet their job employees’ job satisfaction which influence the organizational strategic intent (Azizi et al, 2009)
Summary
High productivity and organizational performance could not be realized without the employee’s support and contribution. This is because these human assets are largely responsible for the achievement of organization’s vision, mission and goals. This study aims to compare the impact of employee’s rewards and motivation on job satisfaction water utility industry in Malaysia. The state government has decided to privatize their own water utility organization to increase organizations productivity to cater high public demands. Productivity of employees is derived from motivation stimulated by rewards offered by organizations to meet their job employees’ job satisfaction which influence the organizational strategic intent (Azizi et al, 2009)
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