NEXUS BETWEEN THE ABSENCE OF A SOCIAL COMPACT, SOCIETAL POLARIZATION AND ITS IMPACT ON SERVICE DELIVERY IN SOUTH AFRICAN LOCAL GOVERNMENT

Abstract

South Africa, a nation marked by profound disparities, is deeply entrenched in the painful historical legacies of its past. The discourse on socio-economic transformation has been ongoing since the African National Congress (ANC) came into power in 1994, aiming to foster a social compact and reconcile the polarized society. Despite these efforts, black communities continue to face discrimination in service delivery. Daily reports of protests in impoverished, predominantly black communities emphasize the absence of a social compact in South Africa. This paper, primarily conceptual in nature and relying on secondary data, seeks to explore the nexus between the absence of a social compact, societal polarization, and its impact on service delivery in South African local government. It contends that addressing issues of poor service delivery, public protests and anti-government sentiment must start with acknowledging the absence of a social compact. This recognition should serve as the foundation for pursuing new paradigms for effective development and good governance practices at the local government level. The findings of this study suggest that the absence of a social compact is not only a result of human actions but also reflects structural issues. This absence exacerbates societal divisions, erodes trust in governance structures and hampers collaborative efforts crucial for effective service provision. Furthermore, societal polarization compounds challenges related to resource allocation and perpetuates disparities in service access, particularly impacting marginalized communities. In conclusion, the paper proposes policy recommendations aimed at fostering social cohesion, addressing structural inequalities, and promoting inclusive governance practices.