Abstract
Abstract: The financialization process resulted in a change in the discourse of the actors involved in quality management, who began to incorporate concepts of financial logic as a way to meet the demands of shareholders capitalism and guarantee legitimacy. Thus, through a documentary research, we sought to investigate the influence of the financial logic in the National Quality Award, analyzing the versions of the Management Excellence Model used in the awards cycles and the companies awarded in the period from 1992 to 2016. The results demonstrated the incorporation of financial logic concepts in the versions of the Management Excellence Model; the predominance of award-winning companies from the electric energy sector, which have been privatized; the existence of board interlockings in the winning organizations; and presidents who have professional experience in financial areas and postgraduate degree in finance, which is the profile most demanded and valued in the finance conception of control.
Highlights
The social construction of the shareholder value ideology involved many players, for instance: institutional and activist investors; legislators, lobbyists and other advocates of financial deregulation; market analysts, such as risk agencies and business press; financial-economist theoreticians and business schools; consulting companies and business advisory industry in general; and fund managers (Saltorato & Benatti, 2017)
The process of dominance of the financial actors and the financial logic to the detriment of the production logic resulted in the adequacy of the practices disseminated by the organizations, for instance the change in the discourse of the actors involved in quality management, which was initially focused on the production logic, through the search for increased productivity and quality
The objective of this paper is to explore the influence of the elements of management based on the financial logic in the Brazilian National Quality Award
Summary
The social construction of the shareholder value ideology involved many players, for instance: institutional and activist investors; legislators, lobbyists and other advocates of financial deregulation; market analysts, such as risk agencies and business press; financial-economist theoreticians and business schools; consulting companies and business advisory industry in general; and fund managers (Saltorato & Benatti, 2017). The process of dominance of the financial actors and the financial logic to the detriment of the production logic resulted in the adequacy of the practices disseminated by the organizations, for instance the change in the discourse of the actors involved in quality management, which was initially focused on the production logic, through the search for increased productivity and quality It began to incorporate concepts of financial logic, in order to meet the demands of capitalism of shareholders and guarantee legitimacy (Donadone & Fantti, 2014). In this context, the objective of this paper is to explore the influence of the elements of management based on the financial logic in the Brazilian National Quality Award.
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