The Influence of Organizational Commitment on Organizational Citizenship Behavior on Nurses at USU Hospital

Abstract

Every organization must have a strategy in achieving success, human resources have a very important role. Organizational citizenship behavior on every employee really helps the organization or company in achieving company goals, organizational citizenship behavior can be created if employees are committed to the company so that they contribute highly to work. This study aims to determine the effect of organizational commitment on organizational citizenship behavior possessed by nurses at Universitas Sumatera Utara Hospital. This study involved 160 nurses at the University of North Sumatra Hospital. Measuring instruments used in this study are the scale of organizational citizenship behavior and the scale of organizational commitment. The result of simple regression analysis shows that organizational commitment has a positive and significant effect on organizational citizenship behavior. Organizational commitment makes a positive contribution to organizational citizenship behavior. The implication of this research is that the hospital can maintain or increase the commitment of the nurses so that it can affect the organizational citizenship behavior that will be displayed.