The impact of organizational commitment and leadermember exchange on nurses' organizational citizenship behavior

Abstract

Objective The study aimed to explore the relationship between organizational commitment, leader member exchange and nurses' organizational citizenship behavior based on an empirical study. Methods A total of 264 nurses recruited from four general hospitals were investigated with the Organizational Commitment Scale, Leader-Member Exchange Scale, and Organizational Citizenship Behavior Scale. Results Affective organizational commitment and leader-member exchange correlated with every factor of organizational citizenship behavior. Both affective organizational commitment and leader member exchange predicted the variance of identification with organization 0.29, altruism toward colleagues 0.06, interpersonal harmony 0.09, protecting organizational resources 0.12, and conscientiousness 0.28. Conclusions Affective organizational commitment and leader-member exchange had a positive influence on nurses' organizational citizenship behavior, thus, hospital managers should strengthen nurses' affective organizational commitment and leader-member exchange to promote their organizational citizenship behaviors. Key words: Nurse; Leader; Organizational commitment; Organizational citizenship behavior