The Effect of Organizational Commitment and Organizational Citizenship Behavior (OCB) on The Intention of Sharing Knowledge

Abstract

Human resources are the determinants of the effectiveness of the company's operations. In addition to fulfilling good human resources, sharing knowledge is also an important resource for organizations, which is a reciprocal process where individuals share knowledge. In a work situation the desire to share knowledge depends on a person's intention or tendency to be willing to do something related to knowledge sharing activities. This study aims to analyze the effect of organizational commitment and organizational citizenship behavior on the intention of sharing knowledge among employees. The subjects in this study were 248 employees of PT. Bank Rakyat Indonesia (BRI) (Persero) Tbk Medan Iskandar Muda branch office. Measuring instruments used in this research are organizational commitment scale, organizational citizenship behavior scale, and knowledge sharing intention scale. The data obtained were then analyzed using multiple regression analysis. The results showed that organizational commitment and organizational citizenship behavior together had a positive and significant effect on the intention to share knowledge (R = .745; p <.05) with an effective contribution of 55.4% (R2 = .554). The implication of this research is that organizations can maintain or optimize the intention of sharing knowledge with employees for human resource development for the realization of the goals of the company.