Abstract
The spread of Covid-19 in Indonesia till now has transformed particularly in education system which was marked by the issuance of the 4 Ministerial Decrees, thus affecting the learning process in educational units throughout Indonesia. Those phenomenon that used as an current object for this research is the quality of education services at State senior high school in West Java Province. This research aims to discuss the impact caused by competence on the quality of educational services. The research sample earned 381 respondents who was taken from a population of 54,150 people through Krejcie sampling technique. Collecting data used literature review and questionnaires with data analysis technique used SEM analysis and descriptive analysis. The results from this research has proven that the amount of the influence fr Competence to the Quality of Education Services at State Senior High Schools in West Java Province reached 0.55, which is quite strong and significant.
Highlights
The Coronavirus Disease 2019 (Covid-19) outbreak which entered Indonesia in early2019, which was confirmed on Monday 2 March 2020 by President Joko Widodo, has changed the world in health, economy, industry and education system
This changed in education system have been carried out continuously with the issuance of a Joint Decree of Four Ministers, namely the Minister of Education and Culture, Minister of Religion, Minister of Health and Minister of Home Affairs Number 01/KB/2020, Number 516 of 2020, Number HK.03.01/Menkes/ 363/2020, Number 440-882 of 2020 which concern on Guidelines for the Implementation of Learning in the 2020/2021 Academic Year and the 2020/2021 Academic Year during the Corona Virus Disease 2019 (Covid19) Pandemic, one of that decision was that educational units which located in Orange and Red Zone areas according to the data from National Covid-19 Handling Task Force was prohibited from conducting face-to-face learning processes in education units and changed to study from home activities
Derived from the reliability test result/ construct reliability and variance extract exogenous latent variables Competence produces good scores. This can be seen from construct reliability (CR) of 0.97 and variance extracted (VE) of 0.67
Summary
2019, which was confirmed on Monday 2 March 2020 by President Joko Widodo, has changed the world in health, economy, industry and education system This changed in education system have been carried out continuously with the issuance of a Joint Decree of Four Ministers, namely the Minister of Education and Culture, Minister of Religion, Minister of Health and Minister of Home Affairs Number 01/KB/2020, Number 516 of 2020, Number HK.03.01/Menkes/ 363/2020, Number 440-882 of 2020 which concern on Guidelines for the Implementation of Learning in the 2020/2021 Academic Year and the 2020/2021 Academic Year during the Corona Virus Disease 2019 (Covid19) Pandemic, one of that decision was that educational units which located in Orange and Red Zone areas according to the data from National Covid-19 Handling Task Force was prohibited from conducting face-to-face learning processes in education units and changed to study from home activities. Through Circular Letter Number 4 of 2020 contained about the implementation of education policies in the emergency period of the spread of the corona virus (Covid-19) whose can be interpreted as follows, 1) Implementation of learning through online learning; 2) Learning is related to life skills regarding the Covid-19 pandemic; 3) Learning from home learning activities and tasks may vary between students, according to their respective interests and conditions; 4)The Evidence or products of learning activities from home are given qualitative and useful feedback from the teacher without being required to give scores or quantitative values
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