The impact of work life balance on employee performance with reference to telecommunication industry in Sri Lanka: a mediation model

M D V S Mendis,W A S Weerakkody

doi:10.4038/kjhrm.v12i1.42

Abstract

In today’s dynamic business environment, work life balance has become one of the key issues faced by many employees all over the world. Maintaining work life balance is an issue increasingly recognized as of strategic importance to organization and of significance to employees. A lack of work life balance also has an adverse effect on their employer's prospects for success in many respects. The main objective of this study is to carry out research on the Sri Lankan telecommunication industry and recognize the impact of work life balance on the employee performance. And also to identify whether the work life balance leads to higher employee performance through employee job satisfaction. The target population of this research is executive level married employees in telecommunication industry in Sri Lanka. This investigation area is used Cluster sampling method to select 2 major companies in telecommunication industry (i.e., Dialog Axiata PLC and Sri Lanka Telecom – Sample Size 100). Data were gathered through questionnaire method. In this study, for the purpose of hypothesis testing the researcher used univariate, bivariate and multivariate statistics methods. The Data were analyzed through SPSS 15.0 software to find out the relationship between variables. Findings of the study reveal that there is a strong relationship between work life balance and employee performance, a strong relationship between work life balance and employee job satisfaction and a strong relationship between employee job satisfaction and employee performance. All these relationships are positive and have significant levels. The research findings give evidence that the better work life balance of the employees leads to increased employee performance and employee job satisfaction.

Highlights

In today’s ever demanding work environment lot of people face the problem of balancing work and family life
The F value is 41.032, which is significant at 1% (P=0.000), which suggests that work life balance has significantly explained 28.8% of the variance of Employee Performance
The F value is 48.459, which is significant at 1% (P=0.000), which suggests that work life balance has significantly explained 32.4% of the variance of Employee Job Satisfaction

Summary

Introduction

In today’s ever demanding work environment lot of people face the problem of balancing work and family life. WLB does not mean an equal balance; it is about adjusting the working patterns to allow employees to combine work with their other responsibilities such as caring for children or elderly relatives. WLB is a combination of interactions among different areas of one’s life, the advantages and disadvantages associated with that balance or imbalance can affect multiple levels of society. The disadvantages associated with WLB can impact both employee and employer. Consequences can have a negative impact on work and life satisfaction, mental health, physical health and on individual performance in organization (Guest, 2001). The consequences of poor work life balance will be poor performance, absenteeism, sick leave and higher staff turnover, recruitment and training costs (Department of Trade and Industry, 2001)

Objectives

Methods

Findings

Conclusion