Impact of Emotional Intelligence on Employee Work-Life Balance: A Study of Clinical, Non-Executive Level Employees in ABC Hospital (Pvt) Limited

Abstract

The current study examines the impact of Emotional Intelligence (EI) on the Work-life Balance of Clinical, Non-Executive level employees in ABC Hospital (Pvt) Ltd. This study explored the relationship and examined the influence of those variables among non-executive level employees who work in a service Company in Sri Lanka. This research is a deductive (theory–testing) research. This research was conducted using survey research strategy and quantitative research method. Non-Executive clinical level employees of ABC Hospitals were chosen as the population of the study. A Simple random sampling technique was used calculate the sample size. Accordingly, sample size was 155 observations and used primary data as data source, data collection was done through a self-administered printed questionnaire. The number of employees who responded was 155 among 160 employees. Statistical Package for Social Science (SPSS), version 23.0 was used as the data analysis tool. The results indicate that emotional intelligence has significant direct effects on employee work-life balance. It can be concluded that self-management is the most impacted dimension of emotional intelligence in determining employee work-life balance. According to the hypotheses testing, there is a positive correlation between work-life balance and the dimensions of emotional intelligence. Parametric test including correlation and multiple linear regressions proves the results findings. There is a statistically significant relationship between emotional intelligence and the level of work-life balance. Management can take necessary actions to enhance the EI of their employees so that it will support them to have a proper work-life balance. Management needs to focus on the level of EI of their employees to enrich work-life balance to achieve higher level of productivity, commitment, and involvement.