Abstract
Based on the result of research in the Cooperative Office, Micro, Small and Medium Enterprises Bandung and the Department of Trade and Industry Bandung, there is work performance that has not been maximized, it can be seen from the indicators: the quantity of work, job knowledge and personal quality. This is due to: the complexity and formalization that have not been optimize. This research used combination research method by using Sequential Model that is with data and quantitative data analysis in first stage and with qualitative data in second stage. Technique collective data consist of literature study, field study (participant and non-participant observation, in-depth interviews with two heads of service, questionnaires distributed to 28 persons, Division Head and Section Head of both Focus Group Discussion), research design, data and data sources, key informant and informant, and documentation studies. The result of this research is quantitative result of 68.9% result of organizational design on work performance in Cooperation Department, Micro, Small and Medium Enterprises, Trade and Industry Office of Bandung City that have a high enough influence. The result of qualitative research is micro business that became a municipality affair then small enterprises are provincial affairs, and medium enterprises are the affairs of central government. This showed that there are still overlapping in work specialization and the authority that has not optimize yet from central to region, thus it needs a new concept or research findings that will certainly enrich organizational theory and study related to organizational structure and public institutional related to work performance. Keywords: Organizational Structure, Work Performance, New SOTK.
Highlights
Organizations recognized the need to coordinate patterns of interaction of organization members formally
This study aims to, criticize old SOTK before the new SOTK; applying theory of organizational structure in theory that can be applied in organizational life related to cooperative service, small business trade and industry; applied the results of this research to the offices that technically and operationally performed service activities, training to the public, other than that the department coordinated with the other departments involved in its work performances; produced a work model of department duties that have many tasks and functions toproduce a working model structurereflected in the new organizational structure; replicating or repeating the design of old structures as the material of finding new structures: performs the prediction on work performance after new SOTK
Based on the results of Organizational Designvariables questionnaire stated into 12 items, namely the number one to 12 obtained results for the variable of Organization Design that showed the ten valid items, while two items are declared invalid and those are the item number 1 and item 3, it is not included in the analysis, the total score will change, while the results of work Performance variables questionnaire stated into the 16 items of 13 to 28 obtained results for work Performance variables that showed valid, there are 16 items, the total score does not change
Summary
Organizations recognized the need to coordinate patterns of interaction of organization members formally. The organizational design defines how the task will be shared, who reports to whom, and the formal coordination mechanisms as well as patterns of interaction to follow. WorkPerformance in the public sector, in essence is the work result achieved by the government apparatus, either individually, group or institution in accordance with the vision, mission and objectives that have been determined. In this context, there are many phenomena thatincreasingly interesting to observe. Based on the results of studied research obtained work performance problems are as follows: a. Quantity of work in this research the number of employees looks very less compared with diverse and the amount of guidance to be done to stakeholders called UMKMwith the amount of 5792 with the number of businesses more than 200 and nonformal business 27582 the number of new entrepreneurs who pass the verification 1000, with the number of employees of Non-
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