The Factor Influencing Organizational Citizenship Behavior of Employees in Private Universities in South Sumatera Province

Desi Ulpa Anggraini,Husein Umar,Hanes Riyadi,Wibowo Wibowo

doi:10.5296/bms.v10i1.14038

Abstract

The objectives of this study is to analyze the factors affecting Organizational Citizenship Behavior (OCB) Nonacademic Employees in Private Universities in South Sumatra. The research design used in the study is explanatory design which explains the causal relationship among variables and scoring all indicators for each variables. The study location is in South Sumatra Province while the research objects are 13 Private Universities with 200 nonacademic employees as respondents. This dissertation used primary data from questionnaire filled out by the respondents. The sample selection used simple random sampling. The method of research used descriptive statistics using SPSS and Structural Equation Modeling (SEM). The descriptive analysis shows that the level of OCB, Work Satisfaction, Transformation Leadership, Work Motivation, and Organization Culture are at a positive level. The results of relationship among variables stated that the Transformational Leadership has no significant impact on OCB, Work Motivation has significant impact on OCB, Organization Climate has significant impact on OCB, Work Motivation has significant impact on Work Satisfaction, Organization Climate has significant impact on Work Satisfaction, Transformational Leadership has significant impact on Work Satisfaction, Transformational Leadership has no significant impact on Work Motivation, Organization Climate has significant impact on Work Motivation, and Work Satisfaction has significant impact on OCB.

Highlights

One of psychology that plays role in human resources management is organizational citizenship behavior (OCB)
Organization wants its employees are ready to the tasks which are not stated in their job descriptions
To answer the research goals those are to know the influence of leadership (X1), job motivation (X2), organizational climate (X3) toward job satisfaction (Y1) and Organizational Citizenship Behavior (OCB) (Y2) of private universities’ employees in South Sumatera province by using verificative research methodology that has systematically test goal about some allegations related to relationship between variables and problems are being investigated in the hypothesis

Summary

Introduction

One of psychology that plays role in human resources management is organizational citizenship behavior (OCB). OCB is a helpful attitude shown by organization’ members, which is constructive, appreciated by the company but it isn’t directly related to individual productivity (Bateman & Organ in Mehboob, Bhutto, 2012). A success organization needs employees who will do more than their formal tasks and want to give performance beyond expectation. In today’s dynamic world of work, where the task is always done in a team, flexibility is the most important. Organization wants its employees are ready to the tasks which are not stated in their job descriptions. According to Robbins and Judge (2007), the fact shows that an organization which has employees with good OCB’ quality, will have better performance in organization

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Conclusion