Abstract
The effects of TQM practices on performance of organizations: A case of selected manufacturing industries in Saudi Arabia
Highlights
The field of Total Quality Management (TQM) has gained great attention in the recent past majorly due to its importance in enhancing the overall performance of an organization
The study findings established that the different aspects of TQM most especially employee commitment and customer focus are great drivers of quality in an organization which is directly associated with improved productivity and better organizational performance
The study findings confirm that there is a positive relationship between Total Quality Management and the general performance of manufacturing organizations
Summary
The field of Total Quality Management (TQM) has gained great attention in the recent past majorly due to its importance in enhancing the overall performance of an organization. The different practices of Total Quality Management play a significant role in improving the competitive advantage of organization and enhancing the performance levels of such organizations (Anil & Satish, 2016). Most studies indicate that TQM is largely used as a tool to improve the general quality of products and services produced is offered by different manufacturing companies (Anil & Satish, 2016). Companies in the manufacturing sector are much concerned with producing highly quality products in order to maintain a better competitive advantage over their fellow players in the industry (Akhtar, Zameer & Saeed, 2014)
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