The effectiveness of the formation of new digital services of JSC “Russian Railways” for the registration of transportation documents in the field of freight transportation

Abstract

In recent years, the sector of freight and commercial work in railway transport has undergone global changes in the field of customer orientation. The purpose of the presented scientific research is to assess the formation of new digital services and services of JSC Russian Railways for the registration of transportation documents, the provision of contactless digital formats, which have become the main tool for interaction between the client, the rolling stock operator and the carrier. The algorithm of acceptance of empty and loaded wagons for transportation in digital format is presented, the relevance of the formation of new digital services of JSC “Russian Railways” for registration of transportation documents in the field of freight transportation is proved. The feasibility study for the reception of empty and loaded wagon traffic to the transportation process in the “Digital transceiver” format with the organization of combining professions is calculated in advance, using the example of the operation of the railway station of the Eastern Polygon of railways and adjustments are allowed in the process of implementing a similar design solution for other facilities.