The Effect of Electronic Human Resources Management on Employee Satisfaction of Telecommunications Companies in Jordan

Abstract

The purpose of this study was to investigate the effect of E-HRM on employee satisfaction. The focus was on telecommunications companies operating in Jordan. Aspects of e-HR practice is (e-recruitment, e-training, e-performance evaluation, e-reward system). Data were collected primarily through self-assessment questionnaires created in Google Forms and distributed via email to a sample of targeted executives. AMOSv24 was used to test the research hypothesis. Survey results show that E-HRM has a positive impact on employee satisfaction. Based on the results obtained, the researchers recommend that managers and decision makers of telecommunications companies in Jordan invest in electronic personnel systems. This allows personnel management to be fully electronic, realizing economic savings and attracting talent.