The Development of a Software Tool for Improvement Tracking System Using Dynamic Systems Development Methodology

Abstract

The present study aims to develop a software tool for improvement tracking system for a waste management company in Indonesia. The tool was built as a system to track the improvement process of following up findings of the validation and verification process in the management system of the company. The company also obtains a few audits by the authorities, certification bodies, and its customers. The company applied several management systems in assuring all persons in charges are responsible for following up on the improvement findings. The outcome of the study is a proven software tool that has supported the top management in making decisions in terms of the improvement processes. The system automatically reports to the top management when the findings of each individual responsible person have not been executed yet as well as the top management can take direct decisions and actions to the current status of their improvements processes.