The Detailed Description of Residential Defects in Years 2010 – 2011 of <i>Citra </i>Garden Residence in Indonesia

Abstract

The detailed description of residential defects in years 2010 – 2011 of Citra Garden Residence in Indonesia was studied. Defect data were collected from interviews that have been carried out to the field supervisor and to the customer service in Citra Garden Residence. The defects observed were mainly on leakage that comes from the tile, natural stone walls, concrete roof, while the defects in addition to leakage is the wall, the painting, the floor and the ceramic wall, the plafond, the stairs, the roof, wood window & door frame, aluminum window & door frame, fence door & garage, wood stone, railing/grill, the floor and the ceramic wall spotted and sanitary. The data were processed and analyzed by using SPSS (Statistical Program for Social Science) software program to obtain statistical overview of the many types of defects for each category (minor, moderate, and serious) and the timing of the defects (Before Hand Over, During Hand-Over and After Hand-Over). The results showed that for the year 2010, the occurrence of defects in Citra Garden Residence were of moderate non-structural defects = 40.95%, of moderate structural defects = 23.334%, of minor non-structural defects = 21.904%, and of minor structural defect = 13.809%. There were neither serious structural defects nor serious non-structural defects occurred. The defects for the year 2011 were of moderate non-structural defects = 37.582%, of minor non-structural defects = 26.813%, of moderate structural defects = 21.538%, and of minor structural defects = 14.067%. Neither serious structural defects nor serious non-structural defects were found.