Abstract

The article analyses selected arguments for a universal methodology for managing communication and knowledge in organizations. On the basis of those conditions the principles of knowledge management are presented. Axioms underlying the logic model consistent with methodology is accompanied by a logic diagram of the other three components: the themes, processes and maintenance. The postulated methodology of communication and knowledge management in organizations aims to provide a universal, cost-effective and efficient tool to support the ­daily operations of the company, change management and implementation of strategic objectives. At the same time implementation of the principles of this methodology may allow for an increase in commitment and enhanced performance of potential users of communication processes and knowledge management – by making users prosumers.

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