The Application of Continuous Improvement (CI) Methodology in Small-Scale (SME) Jewellery / Gold Fabricators Refiners toward Efficient Work Process in Waste Management.

Abstract

This paper presents the rationale of the continuous improvement (CI) system to be applied for the small-scale jewellery industry in the state of Kelantan State of Malaysia. The manufacturer’s inefficiency during the fabrication process directly contributes to the potentially lost gold in scrap (waste) form that would eventually affect the producer's profit margin and may lead to a compromised quality of end products. Hence, the adoption of appropriate quality management applications and good practices are key to enhance business and operational efficiency towards sustainability of gold scrap and waste handling that may lead to potential economic loss. Keywords: Sustainability; gold waste; continuous improvement (CI); jewellery industry eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v6iSI4.2899