The application of case management based WeChat platform in the psychological intervention of patients with laryngeal cancer

Abstract

Objective To explore the significance of case managers using WeChat platform in the treatment process and extended care for patients with laryngeal cancer. Methods From November 2014 to May 2015, 30 patients with partial resection or total resection of laryngeal cancer in the department of head and neck surgery were selected as a research subjects.Case managers provided fully supports, such as establishing WeChat group, replying online consultations, popularizing health education knowledge, providing psychological counselings.Psychological assessment of the patients was conducted by social support scale(SSRS) and anxiety scale(SAS) in the beginning of case management.Results comparison was performed before and after three months intervention. Results The score of subjective support of patients before intervention was (25.13±4.81)points, which after intervention was (28.33±4.41)points.The score of support availability before intervention was (7.20±1.99)points, which after intervention was (35.27±5.90)points.The differences were statistically significant(t=-2.685, -5.280, 2.917, all P<0.05). Conclusion The WeChat platform mediated by the case management is effective in the management of the psychological health of patients with laryngeal cancer, which can effectively promote the rehabilitation of patients. Key words: Laryngeal neoplasms; Clinical governance; Patient care planning; WeChat platform