Technological adoption in building surveying: exploring the impacting factors and strategies for enhancing utilisation

Abstract

PurposeEmbracing digitisation within the building surveying profession will enhance its practices and, of course, improve productivity. However, the level of digitisation within the building surveying profession is very low. Thus, this study aims to identify factors impacting technology adoption within the building surveying professions and provide practical ways of improving the adoption of technology.Design/methodology/approachThis study employed a convergent mixed-methods approach to identify digital technologies applicable to building surveying professions. The study also investigates factors influencing technological adoptions and provides ways of improving their adoption. The data collected were analysed using thematic analysis and ordinary least squares regression.FindingsThe study found that business communication platforms and smartphone applications are frequently used, while digital survey equipment and in-house developed applications are less commonly utilised by building surveyors. The influencing factors identified are economy, technical knowledge, culture, efficiency and regulatory factors. The study recommends increased education and training for building surveyors, promotional opportunities from manufacturers and government intervention in the form of subsidies or tax breaks to promote further digitisation within the building surveying profession.Originality/valueThis study provides valuable insight into strategies for the digitalisation of the building surveying profession. Application of the findings would promote further utilisation of digital technologies.