Abstract

This study, conducted in a resort hotel with approximately 3,800 employees, examined the rates of turnover and work-related accidents over a 3-yr. period. For both turnover and accidents, measures were obtained for a baseline year during which a preemployment inventory was added to the hotel's selection process. Measures of these variables were also obtained for each of the two following years. Analysis indicated that the annual rates of turnover and accidents for each of these following years were lower than for the baseline year. Results were compared with those from a similarly designed study previously conducted in a different hotel setting. When taken together, these studies support the hypothesis that ongoing use of a criterion-keyed preemployment screening inventory is associated with sustained reductions in turnover and workplace accidents. The effects on workplace accidents appear to be additively enhanced when inventory use is combined with a comprehensive program of risk management.

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