Abstract

This study aims to validate the sustainable total resource management measures and provide a hierarchical structure to manage the medical resources for the healthcare industry in Thailand. Prior studies have failed to deal with the valid attributes and to present a theoretical hierarchical structure. The Thailand healthcare industry faces medical resource depletion in the current pandemic outbreak. To address these gaps, this study proposes a fuzzy Delphi method to screen out the less important attributes in order to enhance the validity of measures. Fuzzy interpretive structural modelling transfers the complex interrelationships into a hierarchical structure and provides the direction for practical improvement. The result shows that green human resources practices, collaboration in supply chain networks, analysis and knowledge management, and technology innovation are all important aspects of the hierarchical structure for practical improvement. The linkage criteria are (1) green ability, (2) green motivation, (3) operational efficiency, (4) environmental regulation, and (5) energy conservation. The theoretical and managerial implications are subsequently discussed.

Highlights

  • The emergence of an unknown pneumonia etiology known as the novel coronavirus outbreak (COVID-19) caused an enormous number of deaths due to respiratory failure [1,2]

  • Few studies have discussed resource management attributes through linguistic preferences. have the aforementioned studies provided optimal solutions for addressing the sustainable total resource management (STRM), few studies examined STRM attributes through linguistic preferences; hierarchical structures were not deliberated in the analytical process, and qualitative information is still not yet utilized to describe the interdependence relationships of attributes

  • Thailand’s healthcare industry urgently needs to create an appropriate tool that is integrated with STRM

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Summary

Introduction

The emergence of an unknown pneumonia etiology known as the novel coronavirus outbreak (COVID-19) caused an enormous number of deaths due to respiratory failure [1,2]. Several studies have provided potential evidence of medical resource shortage and the massive volume of waste generated, leading to many countries exceeding their healthcare capacity, as well as other environmental issues [3]. Thailand had the first imported case from China and the thousands of subsequent confirmed cases have resulted in the extra demand for medical resources while increasing the generation of healthcare waste [4,5]. Thailand’s healthcare industry lacks a method of measurement to use for this current outbreak in order to deal with the management of their resources. This study emphasizes the urgency to launch a sustainable total resource management (STRM) to manage the resource allocation and improve sustainability

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