Study to evaluate change of attitude toward acceptance of NABH guidelines: An intra-institutional experience

Abstract

Background and Objective: The next decade shall see a great change in the health care sector and there is a need for standardization of health care delivery at all levels, which at the moment is lacking in India. The standardization can come if we adopt some sort of uniform accreditation. For proper deliverance of health care, the role of medical staff is significant. This asks for an assessment on the attitude of medical staff toward accreditation and then the knowledge on accrediting standards. This study is conducted with the objectives to identify the attitude level of medical staff on accreditation, as well as their knowledge level on NABH standards. Research Methodology: The study was conducted on 10 doctors and 40 nurses of the hospital before and 6 months after the start of accreditation process in the hospital. Samples were selected by simple random method. A questionnaire was used to collect the information about the attitude and knowledge of medical staff about NABH accreditation. Results: The study revealed that medical staff had a positive attitude and improved knowledge about accreditation after 6 months working in a hospital on the way to NABH. The attitude reflected in their positive approach in managing patients under better work atmosphere thus, indirectly reflecting on the benefit to the society as whole. Conclusion: The sound knowledge and a positive attitude toward NABH accreditation among the medical staff are very important. And the same can be accomplished with proper training and good hospital environment.