Study of Job Satisfaction in Relation to Work Motivation and Occupational Stress among Bank Managers

Abstract

Introduction: Banks play the most vital role in shaping up the economy of India mainly because of their wide reach across every nook and corner of the country. As this is the important sector within the financial sector in India there is too much work load on Bank employees mainly on the bank managers. This occupational stress refers to stress caused by or made worse by work. It occurs when a person perceives the work environment in such a way that his or her reaction involves feelings of an inability to cope. Job satisfaction means when the person feels good about his/her job and have positive attitude towards various aspects of job. Employees motivated through the various incentives provided by their supervisors through salary, bonus etc. When employee is satisfied with the present job he feels motivated and have positive attitude. Objective: The aim of the present research is to study the job satisfaction in relation to work motivation and occupational stress among bank managers. Sample: For the objective of the study 147 bank managers were randomly selected from various banks i.e. HDFC Bank, Kotak Mahindra Bank, IndusInd Bank, HSBC Bank and standard chartered Bank across India. Tools Used: Job Satisfaction Index – JSI (Mishra, Tiwari & Pandey (1993), Work Motivation Questionnaire – WMQ (Agrawal, 1998), Occupational Stress Index – OSI (Srivastava & Singh, 1989). Statistical Analysis: Descriptive statistics, correlation and t test were used to calculate the relationship between the variables. Results: Results depicts that there is significant positive relationship between job satisfaction and work motivation and also shows that there is significant negative association between job satisfaction and occupational stress and between work motivation and occupational stress as the value comes out to be 0.613, -0.552 and -0.613 respectively. It is also found that there are significant differences at the level of work motivation and occupational stress between those who are high and low on job satisfaction. The t value found to be 6.104 and 5.315 for work motivation and occupational stress respectively.