Abstract

Business analytics provides the framework to exploit the synergies among traditionally-diverse topics, such as the fields of data mining, quantitative methods, operations research/management science, decision support systems, and so forth, in a more practical, application-driven format. The authors investigate and explore business analytics applications in improving hospital and healthcare management, as well as controlling its ascending cost. Research frontiers confront many areas, such as prevention management, inpatients management, postoperative management, supply chain management, performance management, quality management, risk management, crisis management, disaster management, IT management, knowledge management, and change management. In addition, the article is trying to identify future research directions as well.

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