Staff Perception on Job Characteristics, Motivation, Organizational Commitment and Productivity

Abstract

Job characteristics, motivation, organizational commitment, and productivity are the mediating factors for an employee’s performance and a successful organization. Hence, the present study aims to observe employees’ perception pertaining to their job characteristics, motivation commitment and productivity, while working at a private higher education provider in the East Coast of Malaysia. The study employs a quantitative approach via survey questionnaire on 160 respondents. The results reveal that most of the respondents understood about their characteristics, motivation, organizational commitment, and productivity. Their perception on the factors provides valuable insight to employers in providing appropriate organizational supports and better working environment. They are substantial in elevating better performance and promote business profitability.