Six Sigma methodology based on the PMBOK guide in the release management process in software developer enterprise

Abstract

The objective of this work was to analyze the application of the Six Sigma methodology based on the PMBOK guide in the release management process in a software developer company. With the increasing complexity of the release management process in the software developer company, we saw the need to analyze the mapped process, and identify points of failure or improvement that could be fixed/improved. For the implementation of the Six Sigma methodology, it was defined that the PMBOK would be used as the guiding basis for the definition of which project management processes would be used. The methodology was used as a reference for quality methods and tools for application in the process carried out by the application infrastructure area. A qualitative approach was applied as a research methodology, with bibliographic research for the theoretical foundation and documentary research, making annotations about the observed process, as well as its results. By defining the project management processes, the project was executed in such a way as to provide the methodology to be applied assertively on the process, thus identifying the points of failure and improvement to be addressed, thus achieving the expected goal.