Abstract

Abstract The development of Industry 4.0 technology, new challenges need to be faced in developing human resources to work. This research aims to collect, evaluate and organise information about the internal and external environment in the development of human resources in the industrial era 4.0 on the cane sugar production process. A combination of qualitative and quantitative methods was used in this research. The collection of data through literature review, field survey, expert interview and questionnaire from 37 Indonesian sugar factories regarding HR competencies both soft and hard, the application of 4.0 technology in Indonesian sugar factories, the current state of sugar production process technology, and the state of sugar cane land that is important to develop in the future. The findings obtained are that in terms of human resources, the availability of competence infrastructure is needed; in terms of technology 4.0, the need for wider application of artificial intelligence; in terms of sugar production process, the cut-load-transport needs new technology; and from the land aspect, West Nusa Tenggara has the potential to be developed into sugar cane land in the future. The information is then expressed in the form of rich picture, root definition, CATWOE, conceptual model, cause and effect diagram and black box. The description of the state of human resources in the cane sugar agro-industry can be used as a basis for the implementation of human resource development strategies in the cane sugar agro-industry in the industrial era 4.0 in order to increase the productivity of human resources.

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