Abstract
Ensuring the regularity of flights is one of the key tasks of the airline. Three main components of effective functioning of the air transport system comprise ensuring flight safety, regularity and high quality of the services provided, that is, the service component of the air transportation process.At the same time, it is worth paying attention to the fact that regularity or punctuality of flights is the basis for ensuring safety, the rhythmic implementation of the daily plan allows strictly adhering to the standards for timely maintenance and preventive inspections of aircraft. And flights operated with significant delays nullify all the efforts of air carriers to show a high level of service on board and when servicing passengers at airports. Violation of regularity of flights implies airline's losses and significant reputational damage. The traditional reasons for flight delays are unfavourable weather conditions, technical reasons, late arrival of the aircraft. But the indicator of delays in departures and arrivals of flights of some Russian air companies increases from time to time due to the congestion of airports, the congestion of airport waiting areas, disruptions in the rhythm of the execution of the daily planning.Every flight delay creates a disruption. The issue of disruption management has always been a topic for scientific discussions and research. The object of research presented in the article is to study the model of managing an airport disruption, the task was to study options for decision-making in the form of a queue of aircraft for departure and analyse the results of these decisions, where the objective function will be to minimise losses from delay.For decision-making, it is proposed to use a simulation model of a conditional disruptive situation.
Published Version
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