SELF-EFFICACY BELIEFS IN AIR TRAFFIC MANAGEMENT SETTING

Abstract

Employee wellbeing is related to the daily work and life experience of all employees which should be seriously viewed by the managers to prepare employees to face head-on on new ways of working due to the change in the work environment. Concentrating on individual development has long-term benefits for the individual, organization, and society but yet the individual is frequently overlooked by organizations. Self-efficacy is a belief that someone can perform successfully. When the self-efficacy of employees is high, the employees can work independently and efficiently. Characteristics of high self-efficacy can be characterized as a person that would take a new challenge is something positive and do not easily give up (initiative), keep trying (effort), and prepared all the time for any problems in the future (persistence). A quantitative approach with cross-sectional design as a survey method has been employed in this study and purposive sampling was used as the sampling technique. A total of 209 usable questionnaires were processed in this study. Partial Least Square-Structural Equation Modelling (PLS-SEM) was used to validate the research model and to test the hypotheses. The Air Traffic Management sector is the largest sector in the Civil Aviation Authority of Malaysia (CAAM) and the primary job responsibility of Air Traffic Controllers (ATCs) is to control and navigate the movement of planes especially during take-off and landing. The job characteristics are distinct, and it leads ATCs to be stressful and demanding job. This study found that self-efficacy is related to employee wellbeing. ATCs with high self-efficacy produce good initiatives, effort, and persistence in doing their job. Undoubtedly, self-efficacy will help ATCs to predict their future planning.