Abstract

Abstract – This essay investigates how ScanDine innovations have revolutionized restaurant service in the hotel sector. ScanDine systems are the result of the considerable change of traditional ordering and dining practices brought about by the introduction of digital technologies. Using their smartphones or other electronic devices, patrons can use these systems to engage with restaurant services, make orders, and see menus. This study explores the diverse impacts of these technologies on patrons, restaurant employees, and owners through a thorough examination of ScanDine installations. This study investigates the efficiency improvements, customer satisfaction levels, and operational advances made possible by ScanDine technology by utilizing case studies, empirical data, and current literature. Additionally, it examines the potential and difficulties related to the implementation and adoption of ScanDine. Keywords – Restaurant service, Innovation, Digital technology, Hospitality industry, Customer experience, Efficiency, Mobile ordering, Operational enhancements, Technology adoption

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