Abstract

Word of mouth has become market information that has a very importance influence on consumers’ judgment and decision making. By reviewing EWOM-related literature, a theoretical model is established from the perspectives of EWOM Quantity, EWOM Timeliness, EWOM Quality and EWOM Expertise to explore the influence of EWOM on the consumers’ purchase intentions. With college students as the research objects, data are collected through questionnaire survey. An empirical analysis is conducted through SPSS software and the following results are thus acquired: EWOM Quantity, EWOM Timeliness, EWOM Quality and EWOM Expertise have significant positive influence on the consumers’ purchase intentions, and EWOM Quality has the largest influence on the consumers’ purchase intentions and EWOM Timeliness has the least influence on the consumers’ purchase intentions.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.