Reference and Liaison Librarians: Endangered Species or “Vital Partners?” Views of Academic Library Administrators

Abstract

Reference, liaison, subject librarianship: all of these terms traditionally describe a combination of research assistance, instruction, and collection management. This study used structured interviews with 15 librarians at 14 geographically dispersed, medium to large academic institutions to investigate the current state of reference and liaison librarianship. Library administrators’ views are important to understanding the future of this work since they advocate for resources if they see the necessity. Findings included agreement on the goals of the work and the urgent need to communicate its value in the current higher education landscape; however, the specific means of communication and the types of work that being a partner could include varied.