Quitting silently: A longitudinal research on the impact of workplace conflict and nonviolent work behavior

Abstract

AbstractThis study aimed to explore the moderation effect of nonviolent work behavior on the relationship between workplace conflict and quiet quitting. The study is based on a longitudinal research design and uses AMOS to explore the results. Age and gender were used as control variables. The results suggest that the two dimensions of workplace conflict, that is, relationship and task conflicts, lead to the development of quiet quitting among Indian IT industry employees. The results also indicate that practicing nonviolent work behavior can reduce the development of quiet quitting arising out of workplace conflict. To the best of the authors' knowledge, this is one of the first studies that confirm the moderating role of nonviolent work behavior on the relationship between workplace conflict and quiet quitting, especially in India.