Abstract

Automotive manufacturing has become less contained within an organization and more dispersed through outsourcing, the main challenge is that of ensuring quality adherence across the extended supply chain. This has the need for the large automakers to engage in greater collaboration in the design phase and provide visibility into internal operations. This paper discusses about the auto manufacture process flow and quality information classification in the four main manufacture processes. Due to global competition, companies have indeed emphasized that quality should have to be put in place, integrated into all aspects of products and services within their management system. Hence total quality management has become increasingly popular as one of the managerial devices in ensuring continuous improvement as to improve customer satisfaction and retention as well as to ensure its product or service quality. Importantly, employees are regarded as the most important entity in ensuring that total quality management can be carried out successfully in an organization.

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