Quality Assurance in Organisations for Adult Education in Bosnia and Herzegovina

Abstract

Organisations/institutions for adult education, whether public or private, were among the frst ones to enter the education market. Terefore, they need to create conditions for efficient education process and efficient business practices, hence to fight for quality assurance respectively quality management. From the viewpoint of quality assurance in education, the key question is how well are they prepared to tackle the market determined by quality, regarding management resources. Only those organisations which are able to manage quality and meet quality standards according to users’ needs, will persist on the education market. Today, several quality management models are being applied in adult education organisations in Europe. In Bosnia and Herzegovina, as in our entire region, models of education quality management are primarily subject to theoretical discussions, while in the education practice there are still no attempts to apply some of those models. Based on critical elaboration and empirical research of applicability of the eduQua model, we intended to point out the possibilities of eduQua quality standard introduction in adult education organisations, and to defne recommendations and guidelines for quality assurance in adult education organisations in Bosnia and Herzegovina. Research results show that it is not possible to fully apply the standards of eduQua model in our conditions, but they enabled us to frame recommendations and guidelines for quality assurance in organisations for adult education in BiH.