Abstract
The quality management models are derived from the manufacturing sector and gradually applied to education in general and higher education in particular. There are many quality management models applied by universities around the world such as Organizational Elements Model, ISO 9000, EFQM, TQM, PDCA, etc. The application of quality management models in management has helped universities to ensure and improve the quality of training, meeting the needs of learners and employers. In fact, choosing and applying a quality management model of universities depends on the perception and level of quality management of that unit. In order to ensure and improve the training quality of the school as well as to meet the increasing requirements of society and learners about the quality of training, universities in Vietnam in the past 10 years have started applying quality management models in management. The application of quality management models in management with the basic functions of quality management clearly shows an interest in management innovation at the university. To face the challenges and opportunities of that process of international integration in education, each country needs to find out for itself the policies and strategies necessary for higher education to best carry out its mission in the production, dissemination and application of knowledge, meeting the country's socio-economic development needs. In this context, the quality assurance (QA) of higher education (HE) institutions in Vietnam is currently an urgent issue that is highly concerned by the Party, State and society. The current quality of education and training shows that the implementation of QA of many HE institutions in Vietnam is still not commensurate with the requirements for quality and effectiveness of education. It has not been accessible to the current standards. Even a few higher education institutions do not really appreciate the implementation of QA at their establishments. Therefore, the implementation of QA is an urgent requirement to comprehensively improve the quality of education - training, scientific research and community service, creating its own identity and improving competitiveness in a global context of education. The paper addresses the quality management models that are commonly applied in university management, while also addressing the basics for applying quality management models to drive management innovation at universities in Vietnam today.
Highlights
The quality of education in general and the quality of higher education in particular are always the issues that receive the attention of the whole society
In order to do that, one of the basic issues is that universities need to apply quality management models in accordance with the conditions of schools in general and with Vietnamese higher education in particular
The selection of QM models that are suitable to the practical conditions and quality management platform of the university is considered as one of the important solutions to ensure and improve the quality
Summary
The quality of education in general and the quality of higher education in particular are always the issues that receive the attention of the whole society. In order to do that, one of the basic issues is that universities need to apply quality management models (standard management) in accordance with the conditions of schools in general and with Vietnamese higher education in particular This is a solution that contributes to renovating the management work. The application of the quality management model in accordance with the conditions and the quality management platform of the current universities are an important issue to ensure and improve the quality of training and at the same time contribute to the innovation of management work in the university These show that the urgent need requires education to develop, to innovate to be able to meet the goals of the country. QA helps managers get the necessary information be able to devise appropriate policies to improve the quality of school training and encourage schools to have reasonable innovations
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