Abstract
<p style="text-align:justify">Implementing internal quality assurance activities is an indispensable condition to form a quality culture in higher education institutions in Vietnam which contributing to a fundamental and comprehensive renovation of Vietnamese higher education. The purpose of this research was to assess the correlation of internal quality assurance on the formation of quality culture through the types of higher education institution in Vietnam. A group of 222 teachers from 8 higher education institutions (4 public higher education institutions and 4 private higher education institutions) in Ho Chi Minh city participated in the survey. The questionnaire included three groups which are internal quality assurance activities, awareness of individuals, and organizational culture. The results showed that the correlation between internal quality assurance and the formation of quality culture is difference between two types of higher education institutions, in which with autonomy in higher education institution administration, the level of application of guaranteed the internal quality assurance activities is associated with quality culture developing in private higher education institutions higher than public higher education institutions.</p>
Highlights
The results showed that the correlation between internal quality assurance and the formation of quality culture is different between the two types of higher education institutions
The values of a quality culture (QC) surveyed to get to know how about the individual and collective awareness after the internal QA (IQA) activities deployed in higher education institution (HEI) is described by mean scores in Table 2 with Likert scale: 1 – No effect, 2 – Minor affect, 3 – Neutral, 4 – Moderate affect, and 5 – Major-affect
The research has proved that the QC is formed from the IQA activities, whereas QC has positive effects / impacts to IQA activities in HEIS and the correlation between the IQA activities and the formation of QC in public HEIs (PBHEI) and private HEIs (PVHEI) with differences in the administration mechanisms and forms of the HEI led to the characteristics of the quality values and features of different quality on property
Summary
Some authors have commented on the correlation between quality assurance (QA) and quality culture (QC): QA was a matter of awareness and commitment that calls for QC (Vlasceanu et al, 2007), QC is an important factor in QA of higher education (Farcas & Moica, 2009), QC was the development and conformity with the internal QA processes (Harvey, 2009b), the QA processes were required to develop QC to enhance the quality of activities in educational institutions (Batool & Qureshi, 2010), QA is a component of QC (Loukkola & Zhang, 2010), investment in QC could reduce costs for QA activities (Wagenaar, 2011), the QA activities and planning to build QC was very important, which is associated with accountabilities clearly at all levels (Sursock, 2002), and QC as a practice reflects the application of QA frameworks to educational institutions (Vettori, 2012). Ehlers (2009) distinguish the two concepts; QA process is something tangible and could be managed by the decision of the institution, while QC is to share values, beliefs, expectations and commitments - very difficult to change.Internal quality assuranceInternal quality assurance is considered as a quality self-assessment activity for all activities in an educational institution. Self-assessment is the backbone activity and is the foundation in the internal QA (IQA) system because it provides comprehensive information about all activities in the educational institution (Batool & Quershi, 2004), a fairly comprehensive assessment of the activities in the educational institutions through self-assessment activity. According to this view, the IQA system requires transparency and accountability (Mohamedbhai, 2006), with appropriate strategies (Arsovski, 2007), determining the scope of capacity of related people (Karkoszka, 2009) to ensure QA for all activities within the institution.
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