Qualidade de vida no trabalho: preocupação também para servidores públicos?

Abstract

During the past decade researchers have shown increased interest in the relationship between organization work and quality of work life - QWL. The improvement in QWL is interesting because it can lead to higher work satisfaction rates, and better morale for all employees. Several organizations have QWL Programs to help managers in determining what they can do to improve general quality of working life among staff. Most public organizations do not have QWL programs. This paper presents the results of a research conducted in a public organization: Ministério Público do Estado do Pernambuco – MPPE. The major objective of the present study was measure the level QWL and employee`s feelings about it. It was detected a positive level in main aspects of work: working conditions, work instruments, General well-being assesses, working hours, payment, pressures and stress at work. It’s important to highlight that there wasn’t a structured a QWL Program at the MPPE.