Problematic Expectations: Using Close Reading to Surface Emotional Labor in School Librarian Job Postings

Abstract

Although emotional labor—defined as the process(es) by which a worker manages their feelings in order to produce the desired emotional response in a customer—has been studied in various fields and specific domains of librarianship, this topic has yet to be examined in school librarianship. In this exploratory article, I perform a close reading of school librarian job postings to surface expectations of emotional labor and explicate connections to the feminized history of librarianship. The article closes with a call to action, outlining steps for administrators and researchers to prevent the potential harms of emotional labor in school librarianship.